Title: Management of Anxiety at Work
Writer: Jenny Gould
Publisher: Bookbon.com
Page: 70 Pages
Purpose Book:
(Chapter 5) To tell the reader to make a straight thinking.
Summary:
Become assertive is one of the most useful skills for life when it is well developed. Without it, we cannot trust ourselves and will lead us to depression, anxiety, guilt and others. If we are comfortable to be a firm person, we will have healthy, honest relationship and have unique talents.
So, what's the real assertiveness? Is the person always over-bearing? Or people who like to dominate anytime? Actually being a tough person is a person who is firm with his rights but still respects the rights of others as well. in work, we tend to use 1 behavioral style when there are other forces that effect at a given moment
Look at these the 4 communication styles listed below. You can practice.
Aggressive: dominating, loud, impatient, angry, rigid, intolerant, intimidating. “I win”.
Passive: you feel intimidating, can’t say no, don’t speak up’ avoid eye contact, use defensive body language. “You win”.
Passive/Aggressive: (or indirectly aggressive): sulking, manipulating, withdrawn, blaming, goading, sabotaging, withholding information, gossiping, using emotional blackmail. “I win”.
Assertive: confident, open, honest, tolerant, take more risks, objective, fair, respect other, responsible, co-operative, grounded. “Win/Win”.
Being assertive is about direct communication. Be confident, open and honest. Keeping your emotions stable and under control to stay in your adult mode. Assertiveness also has the rules. And the most important rule of assertive is to manage personal anxiety.
Thank you for your visit and I’ll be waiting for critique and comment.
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#anxiety
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